All About MTN Game+ (FAQs)

MTN Game+ is a service that allows customers download and play
mobile games on their data enabled handsets and devices.

The service will provide different categories of Games that
customers may choose from, and will give them an exciting digital experience.

The Game portal allows users to perform various operations, such
as Game play, buy In-game props, pay per use

How do I
get the MTN Game + app?

Customer can download the app visiting http://game.mtnonline.com and clicking the download button at the
bottom of the page.

How much
does MTN Game+ service cost?

There are different affordable Game VIP Club Subscription Plans
within for customers to choose from.

Android

*Number of downloads is dependent on
how many games allocated data can contain.

kjava

  

How do I
subscribe for this service? 

You can subscribe for this service by sending the keyword of
respective package to 2200:

Android

-Daily VIP package keyword “gd”

-Weekly VIP package keyword “gw”

-Weekly VIP package keyword “ngw” (No data)

-Monthly VIP package keyword “gm”

Kjava

Daily VIP package keyword “jd”

-Weekly VIP package keyword “jw”

-Weekly VIP package keyword “ngw” (No data)

-Monthly VIP package keyword “jm”

What
happens after I send the subscription request?

Once the system receives your request to subscribe for MTN Game +
first time users get allocated 7 days FREE trial +150 mb data. Game portal link
would be sent to you http://game.mtnonline.com through which you’d be able to
access the Game + portal.

Game data allocation can only be used for Game+ operations such as
portal browsing, game play and game downloads

Do I need
to register for the service?

Yes! You are required to register and be logged into the Game
portal to use the various Game services.

–  When a customer attempts
to download Game on the Game portal for the first time, the system

–  Enter your mobile number
and click on Get Code

– Your verification code will be sent to you via SMS

– This will be used to login

What
benefits will I enjoy when using the MTN Game+ service?

Customer can, purchase, download, share their favourite Game 

When a customer purchases any of the Game VIP Club Subscription
Plans, they become a Game+ Club member and are eligible for pricing discounts
within the app. Also they’d be given preferential treatment for any benefit
provided by the Game portal

Who can
use the MTN Game+ service?

MTN Game+ is available to all MTN customers on Prepaid and
Postpaid Plans

What
devices can access the application?

The Game+ service is available on, Android and kjava capable
devices

Do I get
notified after my Game Plan bundle has expired? If yes how can I stop it?

Yes you get notified and can send STOP (and code of your VIP
membership plan) in SMS to 2200 E.g. sms GM to 2200 to stop Monthly plan. GD
for daily, GD for weekly, JD for daily kjava etc.

How do I
unsubscribe from MTN Game + service?

Send STOP (and code of your VIP membership plan) in SMS to 2200.
E.g. SMS ‘Stop gm’ to 2200 to stop
Monthly plan.

               

How do I
Check for Game Downloaded?

You can check in the game portal under “Downloads”

When I
download Games do I own them forever?

When Games are downloaded they remain on your phone but can only
be played if you have a valid VIP club plan.

What
happens when I have a valid VIP membership subscription and my phone gets
damaged?

As long as you have a valid subscription, you can redownload the
games to your new devices from your Game data or your person al data if your
Game data is exhausted

If my VIP
membership validity has expired can I still play the games downloaded on my
phone?

When your VIP membership expires you would not be able to play the
Pay per Download games until you renew your subscription. But u can play the
In-App Purchase games which are free to play.

If my VIP
membership validity period has not elapsed and my data finishes can I play the
games downloaded?

Yes! As long as your VIP membership is still valid you would still
be able to play the games downloaded even if allocated game data has elapsed.

Is it
possible for me to buy games on the Game portal without subscribing to a plan?

Yes you can, but you can only buy Pay per Download games that a
labelled “pay to use”.

Do I have
to be a VIP member to access the Game Portal?

No! You don’t have to be a VIP member to access the game portal
but you have to be a VIP member to download and play games (except “Pay to
use”)

What kinds
of Games are available on the MTN Game+ portal?

On the MTN Game+ portal there games of different categories like
Racing, Sports, Music, Action, Chess& Cards, Strategy, Role Playing, Casual
&Puzzle, and Casino

Can one
download the MTN Game+ APP from any type of mobile phone?

MTN Game+ APP can only by downloaded with an android phone. Kjava
phone users can only access MTN Game portal through the link
http://game.mtnonline.com

How can I
check my Game data balance?

To check your Game Data balance, dial *559#