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This is post is about how to recharge your over-scratched or
missing-pin MTN logical voucher without taking it to the MTN office or do away
with it due to frustration. Before now, if you over scratched your card, you
either call 180 which might not even be available at instant or you move to the
nearby MTN office.

Now, you can can recharge your accounts on the IVR by
following the steps below without speaking to a customer care representative.
  1. Firstly, simply dial 180/181
  2. Press 9 to go to the main menu
  3. Press 1 for account information
  4. Press 2 for recharge
  5. Press 1 to recharge account
  6. You will be directed to press 1 to confirm recharge on the
    calling MSISDN
  7. You will admonished to enter the sixteen (16) digit PIN of
    the card he wants to load
  8. If the PIN is available and correct, then the card will be
    loaded into your account

Note MTN customers
on the premium segment – top subscribers
in terms of usage and loyalty – can recharge by following the path listed below

  1. Press 1 to recharge account
  2. You will be directed to press 1 to confirm recharge on the
    calling MSISDN
  3. You will directed to enter the sixteen (16) digit PIN of the
    card he wants to load
  4. If the PIN is available and correct, then the card will be
    loaded into customer’s account

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