Mobile Telecommunication Network (MTN), Plc has changed its recharge activation code and data bundle codes from *555* to *311, and from *131#.to *312# respectively without any reason given.
This was revealed in statements sent by MTN to their respective customers.
The statements read; “Dear customer, this is to inform you of a change in our recharge activation code.
“You can now recharge your lines using *311*recharge pin# instead of *555*recharge pin#.
“We encourage you to start using the code for your convenience. Thank you for choosing MTN.”
“Dear Customer, You can now buy data bundles using *312# instead of *131#. We encourage you to start using the new code for your convenience. Thank you for choosing MTN”
The new change by MTN is in line with the recent directive given by Nigerian Communication Commission (NCC) to all mobile operators.
NCC recently unveiled harmonized short codes which would allow users of any mobile network operators in the country to recharge, check account balances and carry out other services.
The objective of the harmonization is to bring balance into the licensing and utilization of short codes in Nigeria which presently needs proper alignment with the requirements of International Telecommunication Union (ITU) and International best practices.
The commission directed the mobile network operators to commence the implementation of the approved harmonised codes with May 17, 2023, being the deadline.