The ministry says that the new terms are taking away choice from the Indian users. In the letter, it wrote that “the proposed changes raise grave concerns regarding the implications for the choice and autonomy of Indian citizens.”
It also points out that the users don’t have the choice to opt-out of these new data-sharing terms with Facebook and the Indian users are given less choice compared to the app’s users in the European market.
The technology ministry has also asked WhatsApp to respond to 14 questions including details on the categories of user data it collected, whether it profiled customers based on usage and cross-border data flows, and more.
In a statement, WhatsApp said that the company is working to address misinformation and remains available to answer any questions. It added: “We wish to reinforce that this update does not expand our ability to share data with Facebook.”