WhatsApp Business is receiving a very important update. The messaging app is used by business owners or companies to communicate with their customers. WhatsApp is adding two vital features to the platform – ability to quickly start a chat with QR codes and the ability for businesses to easily share their catalogs.
Contact A Business Using QRCodes
QR codes are a digital front door that makes opening a chat with business as easy as possible. Previously when people came across an interesting business, they had to add its WhatsApp number to their contacts, one number at a time.
To make this process easier, WhatsApp is introducing the ability for businesses to display a QR code, which can be scanned by the customer to initiate a chat.
Now, people simply can scan the QR code a business displays on its storefront, product packaging, or receipt to initiate a chat.
Discover A Business Offers Through Catalog Sharing
The other feature is adding is the ability to share Catalogs easily through links. Catalogs allow businesses to showcase and share the goods or services they offer, which can help them close sales.
Catalogs are an important way for brands and businesses to showcase their products and offerings and they can now share them with customers as links on websites, Facebook, Instagram, and elsewhere.
The update will from today start rolling out to different businesses using WhatsApp Business. To get the new features, simply go and update your app to the latest version.