UBA Secure Pass is a customized version of the mobile token for the United Bank for Africa Plc popular known as UBA.

The new version of the UBA secure pass comes with an updated interface and more user-friendly self-service. Despite the introduction of new features, it is light and currently available on the two major operating systems, Android and iOS.

The UBA mobile banking app works perfectly with the UBA secure pass app as it is used in authorizing transactions within the app and used for any UBA service which requires the authorization of transactions.

UBA Secure Pass

In this article, we are going to put through how you can set-up and activate the app on your mobile phone. Without much ado, we will be going straight to the tutorial.

Table of Interests

What is UBA Secure Pass App?

It is officially the UBA’s customized version of the mobile token, for use in authorizing transactions and identity management on all of UBA’s digital channels. It is UBA’s token generator app, also known as a soft token generator.

These digital channels include the following;

  • UBA Internet Banking solution
  • Mobile Banking solution
  • EmailMoni
  • And more which require the authorization of transactions.

How in essence, you need to generate token before completing any bank transactions via mobile banking, which requires the secure pass app. This is a bit different from other banks in issuing tokens.

This is UBA’s soft-token, which is different from other bank’s hardware token like Guarantee Trust Bank. The secure pass is a software application that is available on Android and iOS.

How To Setup And Activate UBA Secure Pass

How To Download And Install The UBA Secure Pass App

The UBA secure pass app is available for download via Google Play Store for Android users. iOS users can get it from the iTunes Store.

Requirements for Activation

Download and install the app is the first step, but before your app should start generating OTPs, you need to activate and login, and that requires your User ID from your internet or mobile banking profile with UBA.

However, if you do have this requirement, then you can skip but when if you don’t, then you need to visit the UBA internet banking registration portal.

  • Account number
  • ATM Card details

Another thing is your UBA account should be eligible for a one-time password (OTP) login, which is a compulsory element, if otherwise, simply contact their customer care or visit any of the branch close to you.

UBA Customer care

How To Setup And Activate UBA Secure Pass

Now, going to the activation process, you have to follow the guidelines below to start generation OTPs (One-Time Passwords) from your UBA secure pass app.

This is assumed that you already have your UBA User ID from your internet or mobile banking profile, and your account is now eligible for the OTP login. Go to the secure pass app and follow the below guidelines:

How To Login

  1. Insert your User ID or UBA Mobile Banking ID
  2. Now select your country
  3. Insert the OTP that will be sent to you and click Ok

How To Request Secure Pass Service

Step 1: Upon successful logging in to the app, skip other options, and select I‘d like to request a Secure Pass.

Step 2: You will need to provide answer your security question to complete your request and click Ok, only when you logged in with your internet banking user ID and NO question security question to answer when you logged in with your mobile banking user ID.

Step 3: To proceed, you will then have to provide a simple name that is easy to remember for your new token identity, enter the name and click Ok.

Step 4: A question might pop-up asking if “Have you downloaded and installed the UBA Secure Pass application onto your mobile device?”, Click Yes

Step 5: On the next page, when asked to activate your UBA Secure Pass Identity, simply tap on Activate UBA Secure Pass

Step 6: A successful activation message will be displayed on your screen, this is only when the activation was successful. You can then click Next to proceed or Cancel for more options.

How To Create UBA Secure Pass Token Pin

Step 1: With the UBA’s soft token pin, customers can easily transfer a maximum amount of N5,000,000 in a day. With that pin, you can also transfer funds, bill payment on your internet or mobile banking account. Now, we will learn how to create and generate that token code.

Step 2: The creation of token pin is vital, as it is the only pin that will be required to generate a secure token code each time you need to authorize a transaction.

Step 3: On the next page, you’ll be asked to create a 4 digit pin. You’ll have to create a 4-digit pin of your choice, confirm it then click submit. This will generate your first token code.

How To Setup And Activate UBA Secure PassAnd that is all.

You have successfully created a token pin using the soft token, but it can also be done using a hardware token. This pin will also be required of you almost every time you need to provide this 4-digit pin to generate token codes.

Always remember that this 4-digit pin will be the main access between you and your bank’s token pin and account transaction. Carefully choose simple digits that’ll be easily remembered.

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