In recognition of the Federal Government’s efforts to put an end to the spread of the CoronaVirus pandemic (COVID-19), MTN Nigeria has announced the Y’ello Hope Package, a series of measures to support MTN customers and communities.
This is in addition to the measures outlined by the Nigeria Centre for Disease Control (NCDC) to reduce the risks of spreading the virus.
MTN said that it will be suspending transaction charges on its Cash2Cash service, for four weeks, effective next Monday. Cash2Cash is the flagship service of Y’ello Digital Financial Services (YDFS), a subsidiary of MTN, which helps Nigerians send and receive money from any part of the country without a bank account.
With easier access to distance payments, customers can practice social distancing, which has been identified by the NCDC as a means of reducing the rate of transmission of COVID-19 .
MTN, in partnership with NCDC, is also sending SMS updates to customers on precautionary measures to take to avoid the virus. Furthermore, the company also substituted its carrier name on customers’ mobile devices for “stay safe”, a message that customers responded that they found reassuring.
You can dial *223# to locate the closest MoMo Agent to their location and take advantage of the FREE Cash2Cash service.
Furthermore, MTN Nigeria is also giving out free 100MB daily to its subsctibers to access the latest updates on coronavirus pandemic when visiting some select websites. You can read more on that here.