MTN Nigeria subscribers have for some time now been experiencing a lot of challenges with their internet connections and they couldn’t fathom why they had these challenges.
However, the network provider, MTN Nigeria released a statement addressing these network challenges, in order to the make its customers sees the operator as incompetent company.
In their statement they wrote;
“We apologize for slow data speeds and difficulty with accessing the internet. Please bear with us as we work to resolve the issue.”
This is as a result of an international undersea fiber cable cut. Our engineers are working to resolve the challenge.
According to reports, the slow internet connection was due to a technical fault affecting two submarine cables and the damages cut across a number of African nations.
The outages first occurred on Thursday (January 16). The cables involved are the South Atlantic 3/West Africa (SAT-3) and the West Africa Cable System (WACS), both of which run from Africa to Europe.
A total of 13 countries were impacted, with local news outlets describing cases of slow Internet speeds and outages. Some of the nations affected include South Africa, Ghana, the Ivory Coast, Nigeria, Gabon, and Cameroon.
Issue Finally Reportedly Resolved By MTN.
The mobile operator has sent out another message to its subscribers, notifying them of the issue being resolved. Here is the screenshot of the message sent;
You can confirm if truely the issue has really been resolve in your location. If not, kindly reach out to the network provider through 180.