Access Bank Customer Care: Do you have any issue or complaints concerning the services of Access Bank Plc or even want to make enquiries, and you want the fastest and easiest way to contact the bank, then this article is for you. We at TellForce Blog, are going to provide you various platform to quickly reach the bank’s customer care services.
They are many ways of reach Access Bank customer care agents, either via online or offline. You can reach them via mobile phone, line, live chat, Email, Instant Messaging Platform such as WhatsApp, Social media platform like Twitter or Facebook. However, perhaps, if you a branch of the bank is not far from, you can also visit it.
How To Reach Access Bank’s Customer Care
Now, we are going to bring you ways on how to reach Access Bank without moving an inch. And they are;
Access Bank Customer Care Line (Mobile Phone)
Access Bank customer care line or mobile phone is +234 1- 2712005-7, +234 1-2802500, 07003000000 and you can also reach them at 01 280 2500.
This is their official phone number that you can possibly used to contact them quickly. Using phone number is quite annoying, as you have to wait for few minutes, if not an hour before your time reaches. Anyways, it has also proven to be the best among the rest.
Instant Messaging (IM) – WhatsApp
WhatsApp is fast becoming a very important tool for corporate customer care services and Access Bank is not left behind in this area. Learn how to reach Access Bank Customer care agents HERE.
You can contact Access Bank customer care via Twitter at @accessbank_help, while the @myaccessbank provide financial services to people that love financial success, music, food & the good life.
Twitter is the best platform that you can easily use contact virtually any company right now, they provide 24/7 help via their official Twitter handle.
On Facebook, you can quickly contact them via @AccessBankPlc. Facebook might not stand as the best place, but it is definitely another easiest platform to reach their customer care service.
You can send Access Bank customer care service a message containing your name, complaints, issue, account number to [email protected]
via Live chat HERE.
Sending message via email is quite amazing, but the Live chat comes third after using either phone number or social media platform. Anyways, Live chat has to do with staying on the internet still your issue is resolved, usually takes about 5minutes to 20minutes.
Ombudsman Contact details
There is the Ombudsman also, which provide a free service and investigate complaints that haven’t been solved by the organisation complained against. If your complaints hasn’t been met to your satisfaction, then you can possibly put them on call:
Access Bank Plc., Head Office
Plot 999c, Danmole Street
Off Adeola Odeku/Idejo Street
Victoria Island, Lagos, Nigeria.
Email Address: [email protected]
Access Bank believes that its contact center is a world-class customer interaction center which offers you 24/7, real time information and assistance with your accounts from anywhere in the world.
About Access Bank
Access Bank, is a Nigerian multinational commercial bank, owned by Access Bank Group. It is licensed by the Central Bank of Nigeria, the national banking regulator.