Dstv WhatsApp Self-service – In a bid to continue offering excellent services to its subscribers, Multichoice recently announced the launch of its WhatsApp self-service. The company has shown once again that it understands the role of technology and is embracing it to provide the best service for its subscribers.
With the WhatsApp self-service, DStv subscribers can upgrade their subscriptions, fix error codes, make payments and even rent Box Office movies, all by themselves! The WhatsApp self-service guarantees minimal wait time and low hassle as it provides an easy to use, convenient way of communicating in a format, customers are already comfortable with.
It enables DStv to quickly and directly respond to customers as well as offers a phenomenal entry point for jumping on to the messaging bandwagon for customer service.
This milestone is a proof that MultiChoice is serious about seeking innovative ways to improve customer experience on a continuous basis.
Nonetheless, email and telephone are still the most commonly used customer service tools. However, messaging apps are gradually taking over.
How To Reach MultiChoice DStv Customer Care on WhatsApp
To use the service, simply add +234 908 236 8533 as a contact, type “Hi”, and you can check your balance, fix errors, change package, and make payment.