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Ever plugged your Android phone to a laptop, wall socket, or even a power bank with the intention of charging it and you suddenly find out that nothing happen? It’s just as if your Android device is not being recognized at all, unless you turn it off first, and then it charges just like it normally would.

This issue could be frustrating but there is always a way around to fix it. The question you should ask is why does my smartphone only charges when its off?

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There are lots of possibilities for your phone to only charge when powered off.

  1. The battery is about to damage.
  2. The battery case inside the phone is having any kind of obstructions.
  3. Some parts of the phone might need to be changed.
  4. The charger might be of poor quality.
  5. The adapter needs to be changed.
  6. The phone might need to go through a re-installation process of android version (That happens for many unspecified reasons and re-installation of android generally solves those issues).

How to Fix This Issue In Easy Steps

Step 1: Get a reliable charger , try to use the genuine one. Some phones select charger and yours might just be one of such phones. You can check how to identify original charger here.

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Step 2: Check if your PIN connector is bent.

Depending on the model, this pin sometimes get bent to a different position that makes charging a hassle, and changes how the phone is recognized if at all. Because of that, you can only charge the phone when it’s off.

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If it’s the PIN connectors then do this;

1. Power Your Phone Down

2. Examine the Port

3. Straighten out the Pin with a flat screwdriver carefully

4. Test it once done

Step 3Check if the OS has been updated, if so, the charging current might not satisfy the new system if your phone is too old to run it. If so, try to downgrade it.

Step 4Change the power supply: try to connect your phone to a laptop or power bank to get power, if the problem is still on, there might be battery damage involved.

Step 5: If all the listed solution from step 1 – 4 fail to work, then this is your last resort Format and Re-install your Android operating system as this will solve the issues once and for all.

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