WhatsApp Pay is currently in India and soon will be available Globally, hence reason why Nigerian banks are yet to support the service. However, that could change very soon.
Nigerian Banks have now started to utilize the WhatsApp instant messaging app in full force. UBA, GTbank and First bank has announced the introduction of whatsApp messaging on their digital banking.
Customers will be able to perform basic banking services such as opening of account, check account balances on the go and carry out basic banking services.
According to a statement by UBA, its chat banker, Leo, was launched in a pilot mode on WhatsApp and will be fully available to customers by September 1, 2018.
GTBank said it would leverage on the WhatsApp Business Solution to offer Nigerians an additional channel to connect with it for enquiries, service requests and access to other basic banking services.
Also, First Bank of Nigeria said its WhatsApp chat banking will ensure effective services to the customers. The will enable customers to leverage the real-time messaging capabilities of the WhatsApp Business Solution to check their account balance.
Meanwhile, WhatsApp announced that it will start charging businesses on its platform 0.5 cents to 9 cents per message (about N30 to N35 in local currency) for sending marketing and customer service messages in a bid to generate revenue.
WhatsApp becoming more than a chatting tool, what do you think?