In our recent post, we told you that for those in Europe, you cannot make use of the messaging service if you are below age 16. Inside the same updated terms and conditions, it has introduced a major upgrade in its application which will be one of the biggest since the application was launched.
WhatsApp is introducing the “Request Account Info” feature and details about how it will work. The company announced in this latest update that it is not sharing account information with its parent company, Facebook at this time.
With the “Request Account Info” feature of WhatsApp, you can request and export a report of your WhatsApp account information and settings. Examples of this information include your chats, pictures, videos, profile photo and group names. A new FAQ support page details how the tool will work.
The feature is already available on Facebook and Instagram offering a link to users and within 48 hours, all the data can is available for you to download. While WhatsApp’s support page says that account reports will be available approximately 3 days after the date requested. Meaning you have to wait 72 hours before you could download all the chats, pictures, videos, etc.
WhatsApp further shared plans in a blog post that it has done so to comply with the EU’s upcoming GDPR that will go into effect next month.
One wonders if this would affect the automatic backup of chats and maybe if the update will include lost messages.