How To Reach Ecobank Customer Care Agent

Some days ago, I made a transfer from Firstbank to Ecobank, the Firstbank account was debited but the recipient with the Ecobank account was not credited for almost 24 hours. That led me to how this could be resolve immediately without waiting till the next working day which was Monday. So, I have decided to share this article on how to get your problem solved immediately with reaching the bank. Are you thinking of making enquiries online via EcoBank Customer Care Number? This post is for you.

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The Pan African Bank boasts a major presence in the whole of Africa, with over 50% of its customers in Nigeria. With millions of active customers all over the continent, Ecobank is available 24/7.

Though the bank headquarters is situated in Togo, Ecobank has been able to dominate the African banking sector. You can send in your complaints and enquiries to them anytime. Whatsoever problem you have with Ecobank, you can get through its customer care immediately and directly either through Live Chat or their active phone number.

Undeniably, there are so many reasons you might want to contact an Ecobank customer care representative. Either you need information on Ecobank products and services or you want to know your account balance enquiry.

From experiencing card transaction issues to requesting for your ATM card to be blocked because of theft. Other online banking enquiries or statement of account request. To immediately stop cheque instruction, request for a Card PIN re-issue and dormant account reactivation.

Various Ways To Reach Ecobank Customer Care includes;

  • Online Chat
  • Voice Call
  • WhatsApp Chat
  • Twitter Handle
  • Email

Online Chat

If you are always online and have access to the Internet, then you can chat them up for any assistance or enquiries. Go to and send them a message. They will reply the chat immediately if it’s between working hours, and you can ask them anything in the conversation.

Voice Call

However, if you don’t have the patience nor Internet data, you can call them directly via the numbers below. Simply dial the numbers below and speak to their customer care representative.

Ecobank Customer Care Number

  • +2347005000000
  • +2348003262265

WhatsApp Chat

You can as well chat with them via WhatsApp messaging platform

  • +234808760 3717 (WhatsApp)

Twitter Handle

If you are on Twitter, simply follow their official handle and tweet them your message.


  • You can send them an email as well, send all your complaints and enquiries to Engcontactcentre@ecobank.


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