Reports says about 9 million Nigerians have activated the DND code on their phones. This revelation was made by the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, at the just concluded Mobile World Congress where he was a speaker.
The number of active users increased from 8 million subscribers reported in 2017 to [the_ad_placement id=”after-content”]n February, which is about a 12.5% increase.
However, even with the activation of the DND (Do-Not-Disturb) some subscribers still complain about receiving unsolicited messages from service providers. The complaints brought about the introduction of “622,” a toll-free line where subscribers can launch complaints directly to the commission.
There’s no information on the numbers of calls that have been made to this line so far, but you can have an idea, especially from Danbatta’s words:
As I am talking to you, we have a Do- Not- Disturb facility, which is very easy to use by consumers as more than nine million users have activated this facility.
“Again, close to that number have gained access to our 622 toll-free line, which is provided to consumers to lodge their complaints on the quality of service provided by the telecommunication firms.”