Also, Konga customers would be required to pay ahead of delivery. In other words, Konga is now a prepay-only platform joining the likes of Payporte & others.
(adsbygoogle = window.adsbygoogle || []).push({});
The decision, according to reports, is largely due to the fact that there has been a shift towards online payments by customers. In the words of the CEO, Shola Adekoya:
“In recent years, we have explored several solutions for payment and eCommerce in Nigeria and concluded that prepay is the necessary approach for our business and the market.
“Given the cost of inflation and increasing challenges managing payment-on-delivery, as well as the resulting level of order cancellations on the platform, we had to take this decision.”
“We have enabled a contact seller button that allows open communication between seller and buyer in cases where pay on delivery transactions still want to be carried out directly between the seller and the buyer.
Yes, payment on delivery played a vital role in the adoption of eCommerce in Nigeria, but isn’t it time we grew up?
