All about MTN Audrey Care
for Women Trying for a Baby, Expectant and Nursing Mothers
Care? MTN Audrey Care is an all-inclusive maternal and child
healthcare service, which has as its primary aim the reduction of maternal and
child mortality, as well as the improvement of maternal and child health and
By simply dialling *921#, a woman can easily subscribe to
the service, paying only N100 a week for all the benefits she will enjoy. These
include a pregnancy insurance cover, a free Audrey pack (a selection of
maternal and newborn healthcare products) and valid health and nutrition
support information. Offered in collaboration with The Audrey Pack Company, and
supported by the GSMA, MTN Audrey Care has as its primary aim the reduction of
maternal and child mortality, as well as the improvement of maternal and child
health and nutrition behaviour.
- Trying to Conceive Plan
- Pregnant Woman Plan
- Nursing Mother Plan
plans or update my profile?
activation and deactivation of plans. You can access these by simply dialling
after some time?
You will not be charged for deactivation but will be charged N100 upon
activation of a new plan. Dial *921*4# to get started.
activation without opting out. You can check your eligibility status by
dialling *921#. This also entitles you to your pregnancy pack (mum-to-be Pack)
and the new-born pack after delivery.
your details. The details required are name, date of birth and location.
insurance cover is still valid?
make a claim?
activation without opting out.
service from my post-paid line?
customers. It is available to all registered customers on the MTN network.
content be delivered to me?
language I want content to be delivered to me in?
choice. Available languages include English, Igbo, Hausa, Pidgin and Yoruba.
charged for this service?
from your main account. Bonus accounts shall not be used to fund this service
get migrated to a Newborn Plan after I give birth?
the Newborn Plan. If you wish to migrate before week 42, you can simply opt out
of your old plan and activate a new plan.
for this product?
01-460 0000, 216 or 180. Customers can also send an email to
Pack – a selection of maternal and new-born healthcare products, such as
diapers, baby cream, baby soap, disinfectants, etc., from reputable brands. To
get your Audrey pack, visit www.theaudreypack.com and fill the request form or
send an SMS to 32120 in this format: TAP (space) Name (space) hospital name
(space) hospital address (space) NB/MTB.
Audrey Pack from?
Pack if I am not based in Lagos?
in a hospital.
on the service before I get my Audrey Pack?
out before you get your Audrey Pack.
Pack from any hospital?
hospital, where you go for your antenatal or immunization.
up my Audrey Pack?