How to speak with an MTN Customer Care Rep without stress via 180

Calling MTN Nigeria customer care can be quite taxing at times but now in this post, you are going to find a straightforward route to get across a customer care agent.

On MTN customer care platform, subscribers are segmented. Yes, of course. That is to tell you that MTN valued loyalty seriously, thus segmented its customer service platform into about five but categorized into two: Premium and standard subscribers. The more you stay put with MTN, the more benefits you enjoy from the mobile operator.

Customers on premium segment have direct access to speak with an agent after customers account balance has been provided, account recharge and change language options have been listed.

However, subscribers below the Premium segment finds it a bit difficult to get across to any agent, so they advised to follow the below steps for easy access to them:

How To Easily Reach Any MTN Customer Care Rep?

  • Dial 180
  • Press 9 to go the main menu
  • Press 6 for support
  • Press 0 to speak with a Customer Care Rep
Checkout the List of iDevices that will get the latest iOS 11 today
Is There Any Benefits In Changing IMEI Number?

Andre Falana Author

Andre is a network engineer with a solid technical background and a proven record in building and troubleshooting computer systems, networking, website design and blogging with broad knowledge on call center operations and administration. Above all, a man with great desire in sharing his knowledge and views, cutting across technology, social and politics.