Uber’s latest messaging feature allows you connect your driver through in-app chat
where you got a text from a mysterious number, requesting for your location,
while waiting for your car. Occasionally, rather than sending such a text, the
Uber driver would simply park as near your location as possible, then honk
their horn until you respond. This is not actually convenient for most people,
and in a bid to solve this issue, Uber has announced an in-app messaging
feature on its mobile app.
is simply select Contact, then Chat in the feed section of the Uber app. there,
he can send a message to the driver about his exact location, or anything else
that helps his driver to locate him easily.
your driver does not even need to text you back. The messages are read out loud
to the driver, who can respond immediately with a thumbs-up emoji with one tap.
Both the rider and the driver will see if their chats are delivered and read,
to confirm that the other person actually received the message.Uber messaging
not have to exchange phone numbers when they need to get in touch. Already,
Uber makes use of an anonymizing technology to mask your phone number when you
call or text outside the app, so it shows as a random number. However, this
technology is not available in emerging markets, which is what prompted Uber to
build this chat system.
most efficient distance between two points. However, now Uber wants its users
to spend more time within the app, and use it for things not directly
associated with transportation. These include Snapchat filters, calendar
integrations, using friends as destination locations and so on.
more than just a ride-hailing app.