Nokia not happy for disappointing its users of its rebranded health app
Withings last year, it was immediately rebranded as Nokia Health. This involved
hardware and software.
Now, unpleasant reviews from users have been trailing the
new app in the app stores. Some of the bad reviews says some features they used
were missing and there were technical issues with the software.
took over and totally trashed the Withings app in one swoop.
the app was so full of bugs it was incredible. Their new app is appalling and
everyone wants the old one back, which we loved.
investment in quite expensive Withings products.”
include problem encountered with synchronization between Withings hardware and
the app. Frustrations occurs with the bugs in the software during use, a new
theme that makes the app less user-friendly, and the eliminations of features
that were present in the old Withings app.
frustrated to find some features from the previous version were not included,”
Nokia said for the BBC.
which corrects many of the issues. Very soon we will have another update to
integrate the few missing features.”
Nokia is working on how to make things right. But, a lot of users depends on
the data from the Withings ecosystem, so Nokia will need to act work on this
sooner than later, so as to avert permanent damage to its Nokia Health brand.
deliver the quality user experience consumers have come to expect from Nokia